OUR STORY

CASHIERING

System Innovators was founded in 1980 to provide computer-based solutions for utility companies and local government administration. The company's founder, Roger Nelson, began developing utility billing systems which included over-the counter cashiering for collecting payments. These early systems evolved into the industry leading payment processing system - CASHIER for Windows -  which were in use by utility and government enterprises all over the United States and internationally in parts of Canada, Ireland, and Australia.

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A NEW CENTURY

GROWTH

Between 2010 and 2025, System Innovators re‑engineered the iNovah platform to meet growing demand for modern, centralized revenue operations. The result was inovah 2—a stronger, more configurable foundation that unified payments from every channel and department into one secure hub.

The release of this updated inovah ultimately set the stage for something unprecedented: the industry’s first true Enterprise Revenue Management (ERM) solution. By centralizing payment activity, automating reconciliation, enhancing audit controls, and enabling seamless integration across diverse systems, iNovah 2 became more than a cashiering platform—it became the blueprint for modern revenue operations. This ERM vision, pioneered by System Innovators, empowered governments to reduce manual effort, increase accuracy, and gain complete visibility into their financial landscape, establishing iNovah as the first solution of its kind and a trusted nationwide standard for revenue management.

LIMITLESS POSSIBILITIES

We will not stop finding solutions for municipalities in eGovernance. Despite the multitude of processes and the plethora of tech, there is always a need for revenue flow, control, reporting and audit. System Innovators is committed to our partners in developing solutions that suit the needs of today while preparing for tomorrow. We look at past practices to better understand issues while innovating newer solutions to alleviate them.

Our product, iNovah, continues to set the standard as one of the first POS applications to receive the new PCI-SSF certification. It reminds us of our earliest motto, which applies even today...

We design it.  We develop it.  We support it.