The Trusted Way to Pay
With iNovah’s integrated omni-channel solution, you can provide citizens the ability to make secure one-time guest payments and manage scheduled or recurring payments, all through a single online platform.
Customers today are looking for the convenience of digital payments in an easy-to-navigate web format. Our user-friendly interfaces and customizable payment websites allow customers to effortlessly make payments without sacrificing your brand.
The iNovah eCommerce solution is pre-built and ready to simplify your staff functions. Your team will be managing payments in no time with iNovah’s seamless integration to your existing systems. Our comprehensive reporting and analysis tools offer unparalleled insight into your billing and payment operations. And with a Single Sign-On measure, staff access is secure and protects your data.
One-Time Guest Payments
Using an account number and ZIP Code, or the identifying information of your choice, customers can make a one-time payment without ever needing to login.
Full-Service Web Portal
When enrolled in the full-service web portal, your customers can select payment options (one-time, recurring, autopay, payment plans, and balance reload), view payment history, manage billing statements, and sign up for alerts and notifications.
Payment Center: Customer Service, Client Reporting, and Reconciliation
Provide customer service staff the ability to access accounts, view payment history, schedule and manage payments on behalf of customers, view reports, and perform other daily customer service functions through role-based user access.