System Innovators (SI), a division of N. Harris Computer Corporation, is pleased to announce that Cook County, Ill. has expanded the use of iNovah’s Enterprise Revenue Management (ERM) solution to the County Clerk’s Office: Bureau of Vital Records to modernize payments and revenue management. The Clerk’s Office is one of five County agencies leveraging the benefits of iNovah’s centralized “Pay, Consolidate, Manage” approach. Cook County departments trusting iNovah include: Department of Revenue, Clerk of the Circuit Court, Clerk’s Office, Sheriff’s Department, and Health and Hospital Systems (CCHHS).

As a client since 2018, the Clerk’s Office initially implemented iNovah to replace manual processes and gain efficiencies in cashiering and collection of payments. The extension of iNovah to the Bureau of Vital Records enables the Clerk’s Office to accept payments at six additional locations around the County. The iNovah solution will provide citizens the ability to pay for services like birth and death certificates, marriage licenses, business registration and notary services, while also delivering full reporting capabilities to County administrators.

The modernization of the Bureau of Vital Records’ payments and revenue management provides a comprehensive audit trail with real-time reporting and reconciliation for any office connected to the system. With iNovah, the County now has the ability to streamline receipting, automate refund payments, and eliminate paper intensive financial processes and duplicate receipts.

“System Innovators’ continued commitment to their clients along with iNovah’s already proven success motivated the County to expand iNovah further across our agencies. We look forward to full connectivity throughout our offices and the ability to better manage payments through one central system,” stated Byron Steele, Deputy Clerk of Vital Records.

The expansion of iNovah will bring the County many immediate benefits including the ability to take a variety of payments, perform real-time account lookups, and run customizable reports, all while providing a 360-degree view of revenue for complete business intelligence.

“System Innovators is excited to grow our partnership with the Cook County Clerk’s Office,” stated Jeff Sumner, Executive Vice President, System Innovators. “Having one system of record to accept and manage payments will enable the County to streamline revenue management procedures and provide greater payment choice to customers. We look forward to providing the Clerk’s Office with the tools they need to become more efficient and best serve their citizens.”

About System Innovators
With over 40 years serving local government, System Innovators’ single point of focus is to provide payment and enterprise revenue management solutions for government. This public sector focus has attracted and retained the trust of over 110 governments across North America who rely on iNovah, including 22 of the 50 largest U.S. Cities and six of the 20 largest U.S. Counties.

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The benefits of fully-connected government are growing in Kansas City, Mo. as the City goes live with a brand new integration in the Kansas City Fire Department (KCFD). The iNovah Enterprise Revenue Management (ERM) hub will provide a deeper look at KFCD’s revenue through an integration to the department’s Tyler Technologies’ Mobile Eyes source system.

Now when performing services like inspections and permitting, city fire officials and inspectors can strengthen fire prevention with the most current account information available. iNovah will enable KCFD to accept and post payments, perform inquiries, and handle voids all in one central location, while providing staff with real-time account updates.

As a client since 2003, Kansas City leverages iNovah ERM as their “one source for the truth” in revenue management. The City trusts iNovah to accept, research, report and reconcile revenue across the enterprise, including in the departments of –

• Revenue
• City Treasurer’s Office
• Parks and Recreation
• Water Services
• Municipal Court
• Regulated Industries
• Fire Department

By integrating with departmental payment source systems, iNovah allows the City to spend fewer hours on reconciliation and decrease time spent manually updating general ledger accounts. Revenue management is seamless and secure with iNovah.

Miami-Dade County is modernizing payments with the expansion of iNovah EMV chip card acceptance in two new County agencies. With iNovah’s integrated EMV solution, customers of the Clerk of Courts office and Seaport Department will now be able to make quick and easy payments using their chip cards.

As a client since 1998, Miami-Dade County has trusted iNovah Enterprise Revenue Management (ERM) to accept and manage County revenue through one central platform. The addition of iNovah’s EMV chip card technology will bring many benefits, including increased fraud protection, greater operational efficiency, and secure transactions for staff and citizens across the County.

The County will also gain enhanced payment security, while still maintaining full connectivity to the iNovah revenue management hub. Because the solution was designed to integrate with iNovah, cashiers can accept EMV chip card payments and conduct all payment processing and reporting without ever leaving the iNovah system. iNovah’s integrated card processing seamlessly connects to eliminate the manual entry of credit card information for County staff, thus reducing customer payment times and eliminating avoidable errors.

Miami-Dade County customers can also look forward to increased payment flexibility, including the ability to pay using digital mobile wallets through options such as: Apple Pay, Google Pay and contactless payment methods.

System Innovators is proud to partner with Miami-Dade County as they continue to grow and expand their revenue management capabilities across the organization.

System Innovators is thrilled to announce that longtime client Arlington County, Va. is live and accepting payments with iNovah’s EMV chip card solution! The Arlington County Treasurer’s Office now offers customers the convenience of chip card payments as a quick and easy way to pay for services such as taxes, parking tickets and licenses. Citizens now also have the option of safe, contactless payments through digital mobile wallets like ApplePay and GooglePay.

iNovah’s EMV capabilities will streamline County payment acceptance and management through increased fraud protection, greater operational efficiencies and more secure transactions. With a direct integration to the County’s iNovah enterprise revenue management system, the new chip card solution eliminates the manual entry of credit card information for County staff, decreasing avoidable errors and reducing customer payment times. 

System Innovators is proud to partner with Arlington County in modernizing payments and revenue management for staff and citizens throughout the County.

Fresno County, Cal. is joining more than 35 iNovah clients in modernizing payment acceptance with iNovah EMV chip card technology. Through the addition of System Innovators’ integrated EMV solution, the County will increase payment security while maintaining full connectivity to their current enterprise revenue management hub, as cashiers are able to remain in iNovah for all payment processing and reporting.

With the implementation of EMV chip card technology, the County will realize many immediate benefits including increased fraud protection, greater operational efficiency and secure transactions. The integrated EMV solution will also improve government/citizen relations by providing customers the freedom of payment choice through the acceptance of cards embedded with chip and PIN technology, debit, credit and cash payments. Customers will now have the option to pay with their digital mobile wallets, including Apple Pay, Google Pay and contactless payment methods.

The central California County of Fresno serves more than 999,100 citizens. System Innovators (SI) has had the privilege of partnering with the County for over a decade to provide innovative payment and revenue management solutions.

Dakota County, Minn. is modernizing the way they accept payments with a new county-wide implementation of System Innovators’ EMV chip card solution.

As a client since 2007, Dakota County has trusted iNovah Enterprise Revenue Management (ERM) to accept and manage all County revenue through one central location. The addition of iNovah’s EMV chip card technology will deliver many benefits, including increased fraud protection, greater operational efficiency, and secure transactions for staff and citizens across Dakota County’s nine departments.

The County will also gain enhanced payment security, while still maintaining full connectivity to the iNovah hub. Cashiers can accept EMV payments and conduct all payment processing and reporting without ever leaving the iNovah application. Additionally, iNovah’s integrated card processing will eliminate the manual entry of credit card information for County staff, reducing customer payment times and eliminating avoidable errors.

Customers can look forward to increased payment flexibility, including the ability to pay using digital mobile wallets through options such as: Apple Pay, Google Pay and contactless payment methods.

System Innovators is proud to partner with Dakota County as they continue to grow and expand their revenue management capabilities across the organization.

Fairfax County, Virginia is bringing the benefits of real-time payment updates to both staff and customers with an iNovah interface to their new parking system. The County recently transitioned to United Public Safety (UPsafety) for the management of all parking fees and citations, and is now ready to sync the system with their iNovah Enterprise Revenue Management (ERM) hub for instant payment updates and in-depth research and reporting capabilities.

System Innovators will partner with the County to develop a real-time interface to UPsafety to support the retrieval of parking citations, posting payment updates back to the parking system, and handling payment reversal updates. The County’s new interface will create streamlined payment processing with automated updates to their parking citation system of record.

As a client since 1996, Fairfax County trusts the iNovah hub to accept, research, report and reconcile revenue across their organization. System Innovators is thrilled to grow with the County as they leverage iNovah as their “one source for the truth” in revenue management.

The City of Garland, TX is decreasing lines at the counter and saving customer service agents’ valuable time with a new iNovah integration in the City’s Utilities Department.

After recently transitioning to Advanced Utility Systems’ CIS Infinity solution, the Garland Utilities Department is implementing a new iNovah / CIS Infinity integration to simplify their payment processes and gain real-time payment updates. The connection will enable customer service agents to quickly look-up account information, accept a payment, and instantly post the transaction to the CIS Infinity source system – all without ever having to leave the iNovah application.

Remaining in one platform will also save staff time and eliminate the double entry of data, decreasing potential errors and improving the City’s overall payment processing times. With only one screen to navigate for all payment, research and reporting activity, the iNovah / CIS Infiinity integration is streamlining the City’s revenue management.

The benefits of fully-connected government are growing in Kansas City, MO as a new iNovah integration is underway in the Kansas City Fire Department (KCFD). The iNovah Enterprise Revenue Management (ERM) hub will provide a deeper look at KFCD’s revenue through an integration to the department’s Tyler Technologies’ Mobile Eyes source system.

Now when performing services like inspections and permitting, city fire officials and inspectors can strengthen fire prevention with the most current account information available. iNovah will enable KCFD to accept and post payments, perform inquiries, and handle voids all in one central location, while providing staff with real-time account updates.

As a client since 2003, the City of Kansas City, MO leverages iNovah ERM as their “one source for the truth” in revenue management. The City trusts the iNovah hub to accept, research, report and reconcile revenue across the enterprise, including in the departments of –

• Revenue
• City Treasurer’s Office
• Parks and Recreation
• Water Services
• Municipal Court
• Regulated Industries
• Fire Department

By integrating with departmental payment source systems, iNovah allows the City to spend fewer hours on reconciliation and decrease time spent manually updating general ledger accounts. Revenue management is seamless and secure with iNovah.

The City of Fort Worth, TX is continuing their movement towards one city-wide revenue management solution with a brand-new iNovah integration to the City’s auto impounding system. With this new integration, System Innovators’ iNovah Enterprise Revenue Management hub will seamlessly connect with the Fort Worth Police Department’s AutoReturn impound software to provide streamlined payments and real-time account updates.

The City of Fort Worth Police Department utilizes the AutoReturn system to manage the dispatch, towing and impound services for its rotational tow program. Now, all impound-related transactions and revenue processed through iNovah will be instantly updated in the AutoReturn system of record, helping Fort Worth achieve more accurate financial research and reporting across the enterprise.

The Fort Worth Police Department joins the City’s Department of Financial Management Services, and the Departments of Development Services, Taxes, and Aviation in leveraging iNovah as their one source for the truth in revenue management.