The City of Kent, Wash. is decreasing lines at the counter and saving customer service agents valuable time with a new iNovah integration in the City’s Business License Department.

After recently transitioning to a new business license management solution, the department implemented the iNovah interface to simplify their payment processes and gain real-time payment updates. The built-in connection now enables customer service agents to quickly look up account information, accept a payment, and instantly post the transaction to their business license system – all without ever having to leave the iNovah application.

The new real-time integration replaces the City’s old manual export processes with automatic payment updates, keeping all data in one central system. Remaining in one platform saves staff time and eliminates the double entry of data, decreasing potential errors and improving the City’s overall payment processing times. With only one screen to navigate for all payment, research, and reporting activity, the new iNovah integration is streamlining the City’s revenue management.

System Innovators is thrilled to announce that longtime client Dakota County, Minn. is live and accepting payments with iNovah’s EMV chip card solution. The Dakota County Department of Property Taxation and Records and Service and License Center Department now offer customers the convenience of chip card payments as a quick and easy way to pay for services such as property taxes, licenses and birth certificates. Citizens now also have the option of safe, contactless payments through digital mobile wallets like ApplePay and GooglePay.

iNovah’s EMV capabilities will streamline County payment acceptance and management through increased fraud protection, greater operational efficiencies and more secure transactions. With direct integration to the County’s iNovah enterprise revenue management system, the new chip card solution also eliminates the manual entry of credit card information for County staff, decreasing avoidable errors and reducing customer payment times.

System Innovators is proud to partner with Dakota County in modernizing payments and revenue management for staff and citizens throughout the County.

Miami-Dade County is modernizing payments with the expansion of iNovah EMV chip card acceptance to Animal Services and Code Enforcement. With iNovah’s integrated EMV card solution, customers can now make quick and easy payments for services using their chip-enabled credit and debit cards.

As a client since 1998, Miami-Dade County has trusted iNovah Enterprise Revenue Management (ERM) to accept and manage County revenue through one central platform. The addition of iNovah’s EMV chip card technology will bring many benefits, including increased fraud protection, greater operational efficiency, and secure transactions for staff and citizens across the County.

The County also gains enhanced payment security, while still maintaining full connectivity to the iNovah revenue management hub. Because the solution was designed to integrate with iNovah, cashiers can accept EMV chip card payments and conduct all payment processing and reporting without ever leaving the iNovah system. iNovah’s integrated card processing seamlessly connects to eliminate the manual entry of credit card information for County staff, thus reducing customer payment times and eliminating avoidable errors.

Miami-Dade County customers can also look forward to increased payment flexibility, including the ability to pay using digital mobile wallets through options such as: Apple Pay, Google Pay, and contactless payment methods.

System Innovators is proud to partner with Miami-Dade County as they continue to grow and expand their revenue management capabilities across the organization.

System Innovators (SI), a division of N. Harris Computer Corporation, is pleased to announce that Cook County, Ill. has expanded the use of iNovah’s Enterprise Revenue Management (ERM) solution to the County Clerk’s Office: Bureau of Vital Records to modernize payments and revenue management. The Clerk’s Office is one of five County agencies leveraging the benefits of iNovah’s centralized “Pay, Consolidate, Manage” approach. Cook County departments trusting iNovah include: Department of Revenue, Clerk of the Circuit Court, Clerk’s Office, Sheriff’s Department, and Health and Hospital Systems (CCHHS).

As a client since 2018, the Clerk’s Office initially implemented iNovah to replace manual processes and gain efficiencies in cashiering and collection of payments. The extension of iNovah to the Bureau of Vital Records enables the Clerk’s Office to accept payments at six additional locations around the County. The iNovah solution will provide citizens the ability to pay for services like birth and death certificates, marriage licenses, business registration and notary services, while also delivering full reporting capabilities to County administrators.

The modernization of the Bureau of Vital Records’ payments and revenue management provides a comprehensive audit trail with real-time reporting and reconciliation for any office connected to the system. With iNovah, the County now has the ability to streamline receipting, automate refund payments, and eliminate paper intensive financial processes and duplicate receipts.

“System Innovators’ continued commitment to their clients along with iNovah’s already proven success motivated the County to expand iNovah further across our agencies. We look forward to full connectivity throughout our offices and the ability to better manage payments through one central system,” stated Byron Steele, Deputy Clerk of Vital Records.

The expansion of iNovah will bring the County many immediate benefits including the ability to take a variety of payments, perform real-time account lookups, and run customizable reports, all while providing a 360-degree view of revenue for complete business intelligence.

“System Innovators is excited to grow our partnership with the Cook County Clerk’s Office,” stated Jeff Sumner, Executive Vice President, System Innovators. “Having one system of record to accept and manage payments will enable the County to streamline revenue management procedures and provide greater payment choice to customers. We look forward to providing the Clerk’s Office with the tools they need to become more efficient and best serve their citizens.”

About System Innovators
With over 40 years serving local government, System Innovators’ single point of focus is to provide payment and enterprise revenue management solutions for government. This public sector focus has attracted and retained the trust of over 110 governments across North America who rely on iNovah, including 22 of the 50 largest U.S. Cities and six of the 20 largest U.S. Counties.

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The benefits of fully-connected government are growing in Kansas City, Mo. as the City goes live with a brand new integration in the Kansas City Fire Department (KCFD). The iNovah Enterprise Revenue Management (ERM) hub will provide a deeper look at KFCD’s revenue through an integration to the department’s Tyler Technologies’ Mobile Eyes source system.

Now when performing services like inspections and permitting, city fire officials and inspectors can strengthen fire prevention with the most current account information available. iNovah will enable KCFD to accept and post payments, perform inquiries, and handle voids all in one central location, while providing staff with real-time account updates.

As a client since 2003, Kansas City leverages iNovah ERM as their “one source for the truth” in revenue management. The City trusts iNovah to accept, research, report and reconcile revenue across the enterprise, including in the departments of –

• Revenue
• City Treasurer’s Office
• Parks and Recreation
• Water Services
• Municipal Court
• Regulated Industries
• Fire Department

By integrating with departmental payment source systems, iNovah allows the City to spend fewer hours on reconciliation and decrease time spent manually updating general ledger accounts. Revenue management is seamless and secure with iNovah.

System Innovators (SI), a division of N. Harris Computer Corporation, is pleased to announce that Montgomery County, Texas is Live with the iNovah Enterprise Revenue Management (ERM) solution. Montgomery County will leverage iNovah in 17 departments across the County to accept and manage payments for a variety of services, from airport fees to tax collection and permits.

Home to over 600,000 citizens, Montgomery County has implemented iNovah to accept, consolidate and manage all departmental revenue in a single ERM hub. Through the use of iNovah, the County will streamline their payment collection processes and improve overall revenue control.

Payments from across the County will now be imported into iNovah, reducing manual effort and the time required to update systems of record. The County will also benefit from improved reconciliation processes and the use of a scanned check interface, allowing checks to be electronically deposited to the bank.

iNovah delivers the County a fully-integrated, centralized solution for point of sale and enterprise revenue management, including auditing, reporting, reconciliation and enhanced revenue controls.

The County joins a number of neighboring Texas governments currently benefitting from the use of System Innovators’ iNovah solution, including the City of Dallas, the City of Fort Worth, Bexar County, and the City of Garland.

System Innovators looks forward to continuing to partner with Montgomery County for modern payments and revenue management.

Miami-Dade County is modernizing payments with the expansion of iNovah EMV chip card acceptance in two new County agencies. With iNovah’s integrated EMV solution, customers of the Clerk of Courts office and Seaport Department will now be able to make quick and easy payments using their chip cards.

As a client since 1998, Miami-Dade County has trusted iNovah Enterprise Revenue Management (ERM) to accept and manage County revenue through one central platform. The addition of iNovah’s EMV chip card technology will bring many benefits, including increased fraud protection, greater operational efficiency, and secure transactions for staff and citizens across the County.

The County will also gain enhanced payment security, while still maintaining full connectivity to the iNovah revenue management hub. Because the solution was designed to integrate with iNovah, cashiers can accept EMV chip card payments and conduct all payment processing and reporting without ever leaving the iNovah system. iNovah’s integrated card processing seamlessly connects to eliminate the manual entry of credit card information for County staff, thus reducing customer payment times and eliminating avoidable errors.

Miami-Dade County customers can also look forward to increased payment flexibility, including the ability to pay using digital mobile wallets through options such as: Apple Pay, Google Pay and contactless payment methods.

System Innovators is proud to partner with Miami-Dade County as they continue to grow and expand their revenue management capabilities across the organization.

System Innovators is thrilled to announce that longtime client Arlington County, Va. is live and accepting payments with iNovah’s EMV chip card solution! The Arlington County Treasurer’s Office now offers customers the convenience of chip card payments as a quick and easy way to pay for services such as taxes, parking tickets and licenses. Citizens now also have the option of safe, contactless payments through digital mobile wallets like ApplePay and GooglePay.

iNovah’s EMV capabilities will streamline County payment acceptance and management through increased fraud protection, greater operational efficiencies and more secure transactions. With a direct integration to the County’s iNovah enterprise revenue management system, the new chip card solution eliminates the manual entry of credit card information for County staff, decreasing avoidable errors and reducing customer payment times. 

System Innovators is proud to partner with Arlington County in modernizing payments and revenue management for staff and citizens throughout the County.