The City of Raleigh, NC has joined more than 20 iNovah clients in accepting chip card payments. Through the addition of System Innovators’ integrated EMV chip card solution, the City will gain payment security while maintaining full connectivity to their current enterprise revenue management hub, as cashiers are able to remain in iNovah for all payment processing and reporting.

With the implementation of EMV chip card technology, the City will realize many immediate benefits including increased fraud protection, greater operational efficiency and secure transactions. The integrated EMV solution will also improve government/citizen relations by providing customers the freedom of payment choice through the acceptance of cards embedded with chip and PIN technology, debit, credit and cash payments. City of Raleigh customers can now pay using their digital mobile wallets such as: Apple Pay, Google Pay and contactless payment methods.

As the capital of North Carolina, the City of Raleigh serves more than 475,000 citizens. System Innovators has had the privilege of partnering with the City for over 25 years to provide innovative cashiering and revenue management solutions. The System Innovators team looks forward to continuing to grow with the City of Raleigh for many years to come.

System Innovators is happy to announce that long-time client, the City of Houston, TX is live with a brand new iNovah interface to the Infor Public Systems (Hansen) Application. The iNovah Infor IPS (Hansen) integration has been implemented in the Houston Fire Department as well as in the Administration and Regulatory Affairs Department, improving the tracking and management of permitting activity throughout the City.

The City of Houston gains real-time, accurate reporting capabilities for permit issuance and payments, centralizing all payment information to their central iNovah Enterprise Revenue Management hub. The integration will also eliminate the double entry of data, decreasing potential errors and improving payment processing times.

System Innovators looks forward to serving the City of Houston for many years to come.

Th System Innovators team is pleased to announce the general availability (GA) release of iNovah 2.60.255.0 (MR13). The iNovah MR13 maintenance release includes updates for EMV credit card processing, new peripheral capabilities, and improvements.

Please contact the System Innovators support team to request this new version. We look forward to working closely with clients to provide support throughout the upgrade process.