The City of Kent is making it easier for customers to pay City bills and staff to manage payments with a brand new iNovah integration. Continuing its strong partnership, System Innovators and the City of Kent recently went live with an interface to the City’s Amanda permitting system.

This new integration enables the permitting system and iNovah to update in real time for the most up-to-date balance and account inquiries. The seamless connection between the two systems will allow staff and customers to view and retrieve payment amounts as well as current account statuses when purchasing or confirming permits for services like new construction.

The City of Kent implemented iNovah as an enterprise-wide solution in 2019 and has been growing ever since. With iNovah’s integrations to back-end systems like Amanda, the City is able to accept and manage payments both online and in-person through one central platform. As the only place to navigate for all payments, research, reporting and reconciliation, iNovah streamlines the City’s revenue management with a single solution.